Maintenance Shop Network: Driver Hub

• Check your Preferred Vendors to ensure they are In-Network or find a Fleetio Network shop via the Shop Directory in your Fleetio Web Dashboard or Fleetio Go.
• Invite Out-of-Network shops to join the Fleetio Network by directing them to fleetio.com/vendors.
• Contact the shop directly to make your service appointment and let them know you are a Fleetio user.
• Fleetio Network shops process transactions using a program called Auto Integrate. This is accessed either through a shop's Point of Sale or by logging into their account on the Auto Integrate website: id.autointegrate.com/Account/Login

Maintenance Shop Network: Instructions for Drivers 

Invite Vendors to The Maintenance Shop Network 

Navigate the Shop Directory (Web)

Navigate the Shop Directory in Fleetio Go 

• Upon arrival at the shop, tell the service counter that you are a Fleetio user and services are approved and billed through Auto Integrate.
• Use printed Vehicle ID cards or share Shop Instructions within the Fleetio Go app to assist the shop.
• Approval for service may be at a driver's discretion (Auto Approval) or managed by your company. Fleetio does not approve Repair Orders.
• Once the shop submits the estimate in Auto Integrate, notifications are sent to all designated approvers.
• Fleetio Go users may watch the repair order approval progress in-app if they are a vehicle watcher.

Maintenance Shop Network: Shop Instructions and Vehicle ID Cards 

Repair Order Approval Process 

Repair Order Notification Policies for Auto Integrate 

Maintenance Shop Network: Repair Progress Tracker 

• Collect any shop paperwork, such as estimates, inspections, and final work orders/invoices.
• After service, payment is not required as services are billed directly to your company.
• Payment is delivered to the shop via electronic transfer or a single-use Virtual Credit Card Number within Auto Integrate.

Auto Integrate Maintenance History 

FAQ: Maintenance Shop Network