Table of Contents
PERMISSIONS
Plans: Fleetio Webhooks are only available with Professional and Premium Fleetio plans. For more information, reference the Fleetio Pricing page.
Users: Account Owners and Administrators with the Manage Webhooks permission can create, edit, and delete Webhooks. See User Management Overview for more information.
Fleetio offers Webhooks as a way for you to push Events to third-party software such as spreadsheets, email, text messaging apps, accounting applications, and much more. Integrate with other systems to improve efficiency and reduce data entry time and effort.
TIP: Familiar with webhooks and JSON? Learn more in the Webhooks Overview developer documentation.
You can also manage Webhooks via API. See our API Documentation for more information.
Add or Edit a Webhook
Go to your Account Menu and select Settings.
In the Settings sidebar, click Webhooks in the Integrations section.
To add a webhook:
- Select + Add Webhook.
- Paste the URL where you want Fleetio to POST messages. You can get a URL from services like Zapier.
- Select an event for the webhook.
- Select Save.
IMPORTANT: Please limit to ONE Event per Webhook to maintain efficient processing and delivery of these events from our system.
To edit a webhook:
- Click the More Actions Button.
- Select Edit.
Other menu options include:
- View Events - a list of the last 30 days of activity for the webhook. You can see the status of the event and check the event details to see the response payload.
- Disable Webhook - disables the webhook so messages will not be sent.
- Test Webhook - sends a test message to the specified URL.
- View Secret - Fleetio signs each message with this key. Check out the developer documentation for more information.
- Delete
Set Up a Webhook Using Zapier
The following video walks through setting up a webhook that adds a row to a spreadsheet each time an issue is created in Fleetio. It's a good starting point to learn more about webhooks.
